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    • Home
    • Download
    • FAQs
    • Support
    • About Us
    • Privacy Policy
    • Terms and Conditions
  • Home
  • Download
  • FAQs
  • Support
  • About Us
  • Privacy Policy
  • Terms and Conditions

Frequently Asked Questions

If you have any questions that are not shown below, please contact us at support@myhoneydew.us

List FAQ's

How do I Delete a List?

 Simply press-and-hold the list you want to delete until you see a red "X". Then press the "X" to delete!


How do I Rename a List?

Simply touch the list name you want to rename, and a cursor will appear allowing you to modify the name. You can only change the names of YOUR lists, not lists shared with you by someone else.

How do I Move a List?

 Simply press-and-hold the list you want to move until you see a red "X", then drag the list to where you want it and let go!


How do I display the "Due Today" List?

[Pro Feature]  The optional "Due Today" List allows users to see all items with due dates from all their lists that are expiring that day. By default, this option is disabled and must be enabled from "App Settings -> General Settings".

How do I Share a List?

From the list that you want to share with other people, simply click the "Share" button on the bottom of the screen. From the "Share" page, simply select the mobile numbers of the users you want to share with from your contacts. The list is instantly shared and the user will receive a text letting them know!

 

Why can't I see my Contacts when I try to share a list?

In order to quickly & simply share a list, HoneyDew requires access to your contacts. If you choose "Don't Allow" when your phone asks if you want to allow access to your contacts, then you will not be able to share a list. 

Please reach out to support@myhoneydew.us if you have any questions.


I cannot delete an item from a Shared List, why?

The person who shared the list has the ability to determine if users of that list can delete items. For each user, the choices are "Yes", "No", & "Only Completed Items". The default is "Only Completed Items". 


How do I unshare a Shared List?

To delete a user from a list that you Shared, simply go to the "Share" page, and click the trashcan "Delete" icon next to that person's name.


To delete/unshare a list shared by someone else, from the home page, simply press-and-hold the list you want to delete until you see a red "X". Then press the "X" to delete!

How do I change the Color of a list?

From the list that you want to change the header color of, simply click the "List Color" button, and make your header and font color selections from the "Color Settings" page!

 

What are the little people icons on my lists?

These represent lists that are shared. A list with a single person is a list shared BY YOU, a list showing three people is a list shared BY SOMEONE ELSE to you.


To see who a list is shared with, select the list, then click the "List Settings" icon on the top left corner. The "List Settings" page will show you the owner of the list, along with those it was shared with, and their permissions to the list. From this page you can also share with more users, and also remove users.

What is the "In-Progress" feature?

The "In-Progress" feature is for tracking either what you are working on, or currently shopping for. To enable the feature for a list, from that list, simply click the "List Settings" button in the top left corner of the list. Once there, simply "Enable" the feature.  

 

You can also set items to "In-Progress" to let your Honey know when you're at a location of a todo list item, just in case they want to add something else (don't they always?).  No more back-and-forth "do you need anything else?" texting necessary! 


 This feature has a different default sound than new or completed items. You can now change the sound for notifications with HoneyDew List Pro!


Can I change the app notification sounds?

[Pro Feature]  You can now change the sounds for notifications with HoneyDew List Pro! From the Home screen, click on the "Settings" icon, then click "General Settings",  then "Change App Sounds".

Item FAQ's

How do I Edit an item?

Simply swipe left on the item you want to edit and press the "Edit" icon!

 

How do I Delete items?

Simply swipe left on the item you want to delete, then press the trashcan "Delete" icon! For iPhones & iPads, you can also use a full left swipe to delete the item in a single swipe!


To delete "All Items" or "All Completed Items", simply press the trashcan "Delete" icon at the top right of your list, and choose the option you want! 

How do I Move an item to another list?

Simply swipe left on the item you want to move and press the "Move" icon. Then choose the new folder you want to move the item to!


How do I change the Priority of an item?

Simply swipe left on the item you want to prioritize and press the "Priority" icon. Then choose the priority you want the item to be!

Sorting List Items

To sort your list items simply press the "Sort" icon at the top right of your list, and choose the sort option you want! 


How do I Change the Order of my list items?

For the item you want to move within a list, simply press-and-hold the icon with the "three horizontal lines", drag it to where you want it, and then let go!

How do I Add Photos or Coupons to list items?

When creating or editing an item, simply press the camera icon and then either take a photo with your camera, or choose a photo from your photo library!

What is the Red Line on the left side of my item?

A vertical red line on the left side of an item means that the item is either expiring soon, or has expired.

How do I Delete a Photo from an item?

Simply edit the item you want to delete a photo from, and click the red "X" on the bottom right of that photo!

How do I Add a Note to an item?

[Pro Feature]  When creating or editing an item, type or use the voice input feature to add your note in the "<Note>" field!

Reminders FAQ's

What are Bluetooth Reminders?

[Pro Feature]  When your phone pairs with your car's Bluetooth, you'll receive Bluetooth Reminders for items that are expiring today or tomorrow! Never forget that after-work to-do again!

What are Location Reminders?

[Pro Feature]  Location Reminders remind you when you are within 1 mile (or less, if you change the settings) of the specified location of an item. Never drive by that to-do item again! 

What are Daily Reminders?

Daily Reminders are reminders for you of items expiring soon. From within Settings->Reminders you can set what time of day you receive your Daily Reminders. You can also enable reminders for items that have already expired.

How do I set Recurring Reminders?

[Pro Feature]  Create or edit an item, then press the "When" button, which will bring you to the scheduling page. Simply choose from "Daily", "Weekly", "Monthly", or "Yearly" and then set your date and time!

Account FAQ's

How do I reset my password?

Answer coming soon! Please reach out to support@myhoneydew.us


How do I change my email address?

Answer coming soon! Please reach out to support@myhoneydew.us

My mobile number changed, now what do I do?

Unfortunately, if your mobile number changed, then you will need to create a new HoneyDew List account. Please reach out to support@myhoneydew.us with any questions.


I bought a new phone, now what do I do?

If you kept the same mobile number as you had previously, then simply install HoneyDew List on your new phone, and sign-in with your previous credentials! Please reach out to support@myhoneydew.us if you encounter any problems.

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